Have a question? Send us a note!

 
 
 
 

Do I need to see my doctor before starting physical therapy?

Effective January 2014, Californians can now directly access physical therapy. This enables patients to see a physical therapist FIRST, without a physician referral, for the first 12 sessions or 45 days.

We will recommend you see a physician at times as needed, and can provide recommendations based on your clinical presentation.


Physical therapists excel at identifying movement dysfunctions and imbalances that may be causing a current injury or can lead to future injury.  In addition to injury rehabilitation, trained therapists provide a combination of hands-on manual therapy techniques and corrective exercises designed to optimize your body and enhance performance.

 

Do I need to have an injury to see a physical therapist?


What are my HIPAA rights?

Learn more about how medical information about you may be used and disclosed, and how you can get access to this information by downloading our HIPAA policy notification form. Please review it carefully.

 
 

Do you accept my insurance?

We are an out-of-network provider with all insurance companies. This means we do not directly accept insurance.  However, your insurance plan may reimburse you for all or a portion of your physical therapy services, especially if you have a PPO. We recommend calling the number on the back of your insurance card to learn more about your plan. Ask them “what are my out of network physical therapy benefits?” 

We’ll give you all the information you need to get reimbursed. The traditional insurance model does not allow us to treat the way we feel is best for you or spend the time with you that you deserve.

This model allows us to spend more quality 1-on-1 time with patients and will help you feel better, faster.  While most PT clinics see you 3x a week with many other patients at the same time, we usually see you 1x a week.  You tend to need less visits, and in the long run may end up spending less with us than a traditional PT practice when you consider your deductible, co-pay, and extra visits needed.


What forms of payment do you accept?

We accept all major credit cards, FSA/HSA account cards, check and cash payments. 

Please make any checks payable to Physical TheraPT

Our billing address is: 

290 Division St, Ste 200, San Francisco, CA 94103


How do I submit claims to my insurance?

For ease of reimbursement, we recommend using Better. 

Better makes it simple to get paid back by your health insurance. Simply take a photo of your bill with the app, and let Better work with your insurance. Better charges 10% of the money you get back. If a claim is applied to your deductible or cannot be covered by insurance, the service is free.